ORDERS & RETURNS

What Shipping Methods Are Available?
All orders are shipped via Australia Post standard delivery.
Do You Ship Internationally?
We do not currently ship internationally, but watch this space.
How Long Will It Take To Get My Package?
Orders can take up to a maximum of 7 days, but we always endeavour to deliver in the shortest time possible.
Is Express Postage Available?
Express postage is available upon request for an additional fee. Please email us at shop@faulls.com.au.

PAYMENT INFORMATION
What Payment Methods Are Accepted?
Faull’s collects payments via PayPal, however you do not need a PayPal account. You can pay via PayPal using a Credit Card.
Is Buying On-Line Safe?
Our website has several layers of security. We collect payment via PayPal and therefore do not hold any sensitive information on our site.
ORDERS AND RETURNS
How do I place an Order?
Please place your order via our shopping cart.
How Can I Cancel Or Change My Order?
Please contact us at shop@faulls.com.au.
Do I need an account to place an order?
You do not need an account to place an order. You may check out as a guest, however by creating an account we’ll remember your details to make your next shop easier.
Who should I to contact if I have any queries?
Please contact Faull’s HO via email at shop@faulls.com.au.
How Can I Return a Product?
Please contact Faull’s HO via email at shop@faulls.com.au to organise returns.